Federal complaint record · Chevrolet Cruze · model year 2013

2013 Chevrolet Cruze

Owners submitted 585 federal complaint reports about this model year, placing it at the 74th percentile for complaint intensity within its 2011 to 2015 compact sedan cohort. The largest reported component group is engine. Sample sizes and limitations are shown below.

Engine · 25% · group n = 234Electrical · 13% · group n = 121Powertrain · 12% · group n = 112Other · 9% · group n = 80Steering · 8% · group n = 74
585
Complaint records on file
51,000
Median mileage at the reported problem · 415 complaints reported mileage
25%
Of classified component reports name engine · group n = 234
74th
Complaint-intensity percentile in a cohort of 40 model years

Engine · 3 in ten classified complaints

Where this record concentrates

All failure files
Component group 01 · Engine25%

Engine reports

Chevrolet Cruze · model year 2013

Reports in this group234
Share of classified reports25%
Component groups on file6
Open the failure files

Adjacent model years · same badge, different data

The complaint signal has a shape

Compare model years
2012
0.3complaints per 1,000 estimated vehicle-years
864 matched incidents
This car
2013
0.2complaints per 1,000 estimated vehicle-years
585 matched incidents
2014
0.2complaints per 1,000 estimated vehicle-years
698 matched incidents

The line compares submitted complaints per 1,000 estimated vehicle-years, not failures per 1,000 cars. Vehicle-years use compiled US sales, a 0.25 prior-calendar-year plus 0.75 current-calendar-year model-year allocation, and the shipped survival curve. Rates appear only where estimated vehicles in operation are at least 5,000.

From the record · recurring narrative clusters

What recurring complaint clusters describe

How clusters are built
Brake performance · 60 reports

Reports describe braking performance concerns

Cluster 1 of 32013 Chevrolet Cruze
Stalling or shutdown · 59 reports

Reports describe the vehicle stalling or shutting off while driving

Cluster 2 of 32013 Chevrolet Cruze
Steering effort · 49 reports

Reports describe steering effort or control concerns

Cluster 3 of 32013 Chevrolet Cruze

Cluster summaries paraphrase recurring symptoms reported to NHTSA. They are aggregate descriptions, not individual verbatim reports.

Records through 2026-07-19Published 2026-08-02 · Updated 2026-07-19

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NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.

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