Federal complaint record · Ford Escape · model year 2011

2011 Ford Escape

Owners submitted 1,312 federal complaint reports about this model year, placing it at the 91th percentile for complaint intensity within its 2009 to 2013 compact suv cohort. The largest reported component group is steering. Sample sizes and limitations are shown below.

Steering · 22% · group n = 410Fuel system · 15% · group n = 286Powertrain · 14% · group n = 268Engine · 14% · group n = 265Speed control · 13% · group n = 245
1,312
Complaint records on file
57,000
Median mileage at the reported problem · 1,060 complaints reported mileage
22%
Of classified component reports name steering · group n = 410
91th
Complaint-intensity percentile in a cohort of 40 model years

Steering · 2 in ten classified complaints

Where this record concentrates

All failure files
Component group 01 · Steering22%

Steering reports

Ford Escape · model year 2011

Reports in this group410
Share of classified reports22%
Component groups on file6
Open the failure files

Adjacent model years · same badge, different data

The complaint signal has a shape

Compare model years
2010
0.8complaints per 1,000 estimated vehicle-years
2,068 matched incidents
This car
2011
0.4complaints per 1,000 estimated vehicle-years
1,312 matched incidents
2012
0.2complaints per 1,000 estimated vehicle-years
598 matched incidents

The line compares submitted complaints per 1,000 estimated vehicle-years, not failures per 1,000 cars. Vehicle-years use compiled US sales, a 0.25 prior-calendar-year plus 0.75 current-calendar-year model-year allocation, and the shipped survival curve. Rates appear only where estimated vehicles in operation are at least 5,000.

From the record · recurring narrative clusters

What recurring complaint clusters describe

How clusters are built
Steering effort · 332 reports

Reports describe steering effort or control concerns

Cluster 1 of 32011 Ford Escape
Stalling or shutdown · 190 reports

Reports describe the vehicle stalling or shutting off while driving

Cluster 2 of 32011 Ford Escape
Loss of propulsion · 161 reports

Reports describe reduced power or hesitation while driving

Cluster 3 of 32011 Ford Escape

Cluster summaries paraphrase recurring symptoms reported to NHTSA. They are aggregate descriptions, not individual verbatim reports.

Records through 2026-07-19Published 2026-08-02 · Updated 2026-07-19

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NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.

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