Federal complaint record · Ford Fusion · model year 2012

2012 Ford Fusion

Owners submitted 2,506 federal complaint reports about this model year, placing it at the 93th percentile for complaint intensity within its 2010 to 2014 midsize sedan cohort. The largest reported component group is steering. Sample sizes and limitations are shown below.

Steering · 48% · group n = 1,474Airbags · 13% · group n = 406Electrical · 5% · group n = 162Powertrain · 5% · group n = 158Other · 4% · group n = 132
2,506
Complaint records on file
74,150
Median mileage at the reported problem · 1,730 complaints reported mileage
48%
Of classified component reports name steering · group n = 1,474
93th
Complaint-intensity percentile in a cohort of 50 model years

Steering · 5 in ten classified complaints

Where this record concentrates

All failure files
Component group 01 · Steering48%

Steering reports

Ford Fusion · model year 2012

Reports in this group1,474
Share of classified reports48%
Component groups on file6
Open the failure files

Adjacent model years · same badge, different data

The complaint signal has a shape

Compare model years
2011
0.9complaints per 1,000 estimated vehicle-years
2,782 matched incidents
This car
2012
0.8complaints per 1,000 estimated vehicle-years
2,506 matched incidents
2013
0.5complaints per 1,000 estimated vehicle-years
1,783 matched incidents

The line compares submitted complaints per 1,000 estimated vehicle-years, not failures per 1,000 cars. Vehicle-years use compiled US sales, a 0.25 prior-calendar-year plus 0.75 current-calendar-year model-year allocation, and the shipped survival curve. Rates appear only where estimated vehicles in operation are at least 5,000.

From the record · recurring narrative clusters

What recurring complaint clusters describe

How clusters are built
Steering effort · 1,221 reports

Reports describe steering effort or control concerns

Cluster 1 of 32012 Ford Fusion
Airbag concerns · 295 reports

Reports describe airbag warning or deployment concerns

Cluster 2 of 32012 Ford Fusion
Loss of propulsion · 194 reports

Reports describe reduced power or hesitation while driving

Cluster 3 of 32012 Ford Fusion

Cluster summaries paraphrase recurring symptoms reported to NHTSA. They are aggregate descriptions, not individual verbatim reports.

Records through 2026-07-19Published 2026-08-02 · Updated 2026-07-19

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NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.

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