NHTSA ODI · 398,146 deduplicated matched complaint incidentsSnapshot through 2026-07-192010 Ford Fusion · complaint-signal index 9.9 / 102012 Ford Focus · complaint-signal index 9.9 / 102007 Toyota Camry · complaint-signal index 9.9 / 10Methodology · open and versionedPublished indexes show sample size and 95% interval
NHTSA ODI · 398,146 deduplicated matched complaint incidentsSnapshot through 2026-07-192010 Ford Fusion · complaint-signal index 9.9 / 102012 Ford Focus · complaint-signal index 9.9 / 102007 Toyota Camry · complaint-signal index 9.9 / 10Methodology · open and versionedPublished indexes show sample size and 95% interval
Federal complaint record · Ford Fusion · model year 2020
2020 Ford Fusion
Owners submitted 176 federal complaint reports about this model year, placing it at the 64th percentile for complaint intensity within its 2018 to 2022 midsize sedan cohort. The largest reported component group is powertrain. Sample sizes and limitations are shown below.
Powertrain · 25% · group n = 66Engine · 21% · group n = 54Electrical · 14% · group n = 37Other · 10% · group n = 27Driver assistance · 7% · group n = 17
176
Complaint records on file
71,000
Median mileage at the reported problem · 56 complaints reported mileage
25%
Of classified component reports name powertrain · group n = 66
64th
Complaint-intensity percentile in a cohort of 43 model years
Reports describe harsh shifting, slipping, or shuddering
Cluster 1 of 32020 Ford Fusion
Stalling or shutdown · 22 reports
Reports describe the vehicle stalling or shutting off while driving
Cluster 2 of 32020 Ford Fusion
Warning indicators · 20 reports
Reports describe warning lights before service
Cluster 3 of 32020 Ford Fusion
Cluster summaries paraphrase recurring symptoms reported to NHTSA. They are aggregate descriptions, not individual verbatim reports.
Records through 2026-07-19Published 2026-08-02 · Updated 2026-07-19
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NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.