Federal complaint record · Jeep Grand Cherokee · model year 2014

2014 Jeep Grand Cherokee

Owners submitted 2,369 federal complaint reports about this model year, placing it at the 96th percentile for complaint intensity within its 2012 to 2016 midsize suv cohort. The largest reported component group is electrical. Sample sizes and limitations are shown below.

Electrical · 14% · group n = 486Powertrain · 14% · group n = 474Engine · 13% · group n = 452Seats · 10% · group n = 337Other · 9% · group n = 300
2,369
Complaint records on file
50,000
Median mileage at the reported problem · 1,504 complaints reported mileage
14%
Of classified component reports name electrical · group n = 486
96th
Complaint-intensity percentile in a cohort of 40 model years

Electrical · 1 in ten classified complaints

Where this record concentrates

All failure files
Component group 01 · Electrical14%

Electrical reports

Jeep Grand Cherokee · model year 2014

Reports in this group486
Share of classified reports14%
Component groups on file6
Open the failure files

Adjacent model years · same badge, different data

The complaint signal has a shape

Compare model years
2013
0.4complaints per 1,000 estimated vehicle-years
799 matched incidents
This car
2014
1.2complaints per 1,000 estimated vehicle-years
2,369 matched incidents
2015
0.7complaints per 1,000 estimated vehicle-years
1,344 matched incidents

The line compares submitted complaints per 1,000 estimated vehicle-years, not failures per 1,000 cars. Vehicle-years use compiled US sales, a 0.25 prior-calendar-year plus 0.75 current-calendar-year model-year allocation, and the shipped survival curve. Rates appear only where estimated vehicles in operation are at least 5,000.

From the record · recurring narrative clusters

What recurring complaint clusters describe

How clusters are built
Brake performance · 324 reports

Reports describe braking performance concerns

Cluster 1 of 32014 Jeep Grand Cherokee
Stalling or shutdown · 202 reports

Reports describe the vehicle stalling or shutting off while driving

Cluster 2 of 32014 Jeep Grand Cherokee
Transmission behavior · 186 reports

Reports describe harsh shifting, slipping, or shuddering

Cluster 3 of 32014 Jeep Grand Cherokee

Cluster summaries paraphrase recurring symptoms reported to NHTSA. They are aggregate descriptions, not individual verbatim reports.

Records through 2026-07-19Published 2026-08-02 · Updated 2026-07-19

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NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.

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