Federal complaint record · Jeep Grand Cherokee · model year 2021

2021 Jeep Grand Cherokee

Owners submitted 397 federal complaint reports about this model year, placing it at the 83th percentile for complaint intensity within its 2019 to 2023 midsize suv cohort. The largest reported component group is electrical. Sample sizes and limitations are shown below.

Electrical · 17% · group n = 113Steering · 15% · group n = 102Driver assistance · 11% · group n = 70Engine · 9% · group n = 61Other · 9% · group n = 56
397
Complaint records on file
17,000
Median mileage at the reported problem · 63 complaints reported mileage
17%
Of classified component reports name electrical · group n = 113
83th
Complaint-intensity percentile in a cohort of 39 model years

Electrical · 2 in ten classified complaints

Where this record concentrates

All failure files
Component group 01 · Electrical17%

Electrical reports

Jeep Grand Cherokee · model year 2021

Reports in this group113
Share of classified reports17%
Component groups on file6
Open the failure files

Adjacent model years · same badge, different data

The complaint signal has a shape

Compare model years
2020
0.2complaints per 1,000 estimated vehicle-years
226 matched incidents
This car
2021
0.3complaints per 1,000 estimated vehicle-years
397 matched incidents
2022
0.3complaints per 1,000 estimated vehicle-years
250 matched incidents

The line compares submitted complaints per 1,000 estimated vehicle-years, not failures per 1,000 cars. Vehicle-years use compiled US sales, a 0.25 prior-calendar-year plus 0.75 current-calendar-year model-year allocation, and the shipped survival curve. Rates appear only where estimated vehicles in operation are at least 5,000.

From the record · recurring narrative clusters

What recurring complaint clusters describe

How clusters are built
Steering effort · 80 reports

Reports describe steering effort or control concerns

Cluster 1 of 32021 Jeep Grand Cherokee
Stalling or shutdown · 47 reports

Reports describe the vehicle stalling or shutting off while driving

Cluster 2 of 32021 Jeep Grand Cherokee
Brake performance · 37 reports

Reports describe braking performance concerns

Cluster 3 of 32021 Jeep Grand Cherokee

Cluster summaries paraphrase recurring symptoms reported to NHTSA. They are aggregate descriptions, not individual verbatim reports.

Records through 2026-07-19Published 2026-08-02 · Updated 2026-07-19

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NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.

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