Federal complaint record · Kia Optima · model year 2002

2002 Kia Optima

Owners submitted 107 federal complaint reports about this model year, placing it at the 13th percentile for complaint intensity within its 2000 to 2004 midsize sedan cohort. The largest reported component group is structure. Sample sizes and limitations are shown below.

Structure · 20% · group n = 33Suspension · 13% · group n = 22Airbags · 12% · group n = 20Electrical · 10% · group n = 17Brakes · 8% · group n = 13
107
Complaint records on file
85,000
Median mileage at the reported problem · 87 complaints reported mileage
20%
Of classified component reports name structure · group n = 33
13th
Complaint-intensity percentile in a cohort of 41 model years

Structure · 2 in ten classified complaints

Where this record concentrates

All failure files
Component group 01 · Structure20%

Structure reports

Kia Optima · model year 2002

Reports in this group33
Share of classified reports20%
Component groups on file6
Open the failure files

From the record · recurring narrative clusters

What recurring complaint clusters describe

How clusters are built
Brake performance · 14 reports

Reports describe braking performance concerns

Cluster 1 of 32002 Kia Optima
Stalling or shutdown · 14 reports

Reports describe the vehicle stalling or shutting off while driving

Cluster 2 of 32002 Kia Optima
Airbag concerns · 13 reports

Reports describe airbag warning or deployment concerns

Cluster 3 of 32002 Kia Optima

Cluster summaries paraphrase recurring symptoms reported to NHTSA. They are aggregate descriptions, not individual verbatim reports.

Records through 2026-07-19Published 2026-08-02 · Updated 2026-07-19

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NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.