NHTSA ODI · 398,146 deduplicated matched complaint incidentsSnapshot through 2026-07-192010 Ford Fusion · complaint-signal index 9.9 / 102012 Ford Focus · complaint-signal index 9.9 / 102007 Toyota Camry · complaint-signal index 9.9 / 10Methodology · open and versionedPublished indexes show sample size and 95% interval
NHTSA ODI · 398,146 deduplicated matched complaint incidentsSnapshot through 2026-07-192010 Ford Fusion · complaint-signal index 9.9 / 102012 Ford Focus · complaint-signal index 9.9 / 102007 Toyota Camry · complaint-signal index 9.9 / 10Methodology · open and versionedPublished indexes show sample size and 95% interval
Federal complaint record · Toyota Highlander · model year 2009
2009 Toyota Highlander
Owners submitted 134 federal complaint reports about this model year, placing it at the 30th percentile for complaint intensity within its 2007 to 2011 midsize suv cohort. The largest reported component group is engine. Sample sizes and limitations are shown below.
Engine · 16% · group n = 28Brakes · 15% · group n = 27Electrical · 11% · group n = 20Speed control · 9% · group n = 16Structure · 8% · group n = 15
134
Complaint records on file
60,000
Median mileage at the reported problem · 105 complaints reported mileage
16%
Of classified component reports name engine · group n = 28
30th
Complaint-intensity percentile in a cohort of 37 model years
The line compares submitted complaints per 1,000 estimated vehicle-years, not failures per 1,000 cars. Vehicle-years use compiled US sales, a 0.25 prior-calendar-year plus 0.75 current-calendar-year model-year allocation, and the shipped survival curve. Rates appear only where estimated vehicles in operation are at least 5,000.
Reports describe steering effort or control concerns
Cluster 2 of 32009 Toyota Highlander
Airbag concerns · 5 reports
Reports describe airbag warning or deployment concerns
Cluster 3 of 32009 Toyota Highlander
Cluster summaries paraphrase recurring symptoms reported to NHTSA. They are aggregate descriptions, not individual verbatim reports.
Records through 2026-07-19Published 2026-08-02 · Updated 2026-07-19
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NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.