Federal complaint record · Toyota Highlander · model year 2013

2013 Toyota Highlander

Owners submitted 205 federal complaint reports about this model year, placing it at the 26th percentile for complaint intensity within its 2011 to 2015 midsize suv cohort. The largest reported component group is steering. Sample sizes and limitations are shown below.

Steering · 16% · group n = 46Engine · 12% · group n = 34Speed control · 11% · group n = 31Other · 9% · group n = 26Electrical · 9% · group n = 25
205
Complaint records on file
35,000
Median mileage at the reported problem · 158 complaints reported mileage
16%
Of classified component reports name steering · group n = 46
26th
Complaint-intensity percentile in a cohort of 40 model years

Steering · 2 in ten classified complaints

Where this record concentrates

All failure files
Component group 01 · Steering16%

Steering reports

Toyota Highlander · model year 2013

Reports in this group46
Share of classified reports16%
Component groups on file6
Open the failure files

Adjacent model years · same badge, different data

The complaint signal has a shape

Compare model years
2012
0.1complaints per 1,000 estimated vehicle-years
181 matched incidents
This car
2013
0.1complaints per 1,000 estimated vehicle-years
205 matched incidents
2014
0.1complaints per 1,000 estimated vehicle-years
134 matched incidents

The line compares submitted complaints per 1,000 estimated vehicle-years, not failures per 1,000 cars. Vehicle-years use compiled US sales, a 0.25 prior-calendar-year plus 0.75 current-calendar-year model-year allocation, and the shipped survival curve. Rates appear only where estimated vehicles in operation are at least 5,000.

From the record · recurring narrative clusters

What recurring complaint clusters describe

How clusters are built
Steering effort · 33 reports

Reports describe steering effort or control concerns

Cluster 1 of 32013 Toyota Highlander
Brake performance · 24 reports

Reports describe braking performance concerns

Cluster 2 of 32013 Toyota Highlander
Airbag concerns · 14 reports

Reports describe airbag warning or deployment concerns

Cluster 3 of 32013 Toyota Highlander

Cluster summaries paraphrase recurring symptoms reported to NHTSA. They are aggregate descriptions, not individual verbatim reports.

Records through 2026-07-19Published 2026-08-02 · Updated 2026-07-19

Published model-year records · free · no login

Check the next car before the test drive

NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.

Browse all Toyota records How the index works