Federal complaint record · Volkswagen Jetta · model year 2013

2013 Volkswagen Jetta

Owners submitted 515 federal complaint reports about this model year, placing it at the 66th percentile for complaint intensity within its 2011 to 2015 compact sedan cohort. The largest reported component group is electrical. Sample sizes and limitations are shown below.

Electrical · 20% · group n = 150Powertrain · 19% · group n = 140Engine · 16% · group n = 116Other · 13% · group n = 99Fuel system · 6% · group n = 44
515
Complaint records on file
56,000
Median mileage at the reported problem · 346 complaints reported mileage
20%
Of classified component reports name electrical · group n = 150
66th
Complaint-intensity percentile in a cohort of 40 model years

Electrical · 2 in ten classified complaints

Where this record concentrates

All failure files
Component group 01 · Electrical20%

Electrical reports

Volkswagen Jetta · model year 2013

Reports in this group150
Share of classified reports20%
Component groups on file6
Open the failure files

Adjacent model years · same badge, different data

The complaint signal has a shape

Compare model years
2012
0.2complaints per 1,000 estimated vehicle-years
499 matched incidents
This car
2013
0.3complaints per 1,000 estimated vehicle-years
515 matched incidents
2014
0.2complaints per 1,000 estimated vehicle-years
386 matched incidents

The line compares submitted complaints per 1,000 estimated vehicle-years, not failures per 1,000 cars. Vehicle-years use compiled US sales, a 0.25 prior-calendar-year plus 0.75 current-calendar-year model-year allocation, and the shipped survival curve. Rates appear only where estimated vehicles in operation are at least 5,000.

From the record · recurring narrative clusters

What recurring complaint clusters describe

How clusters are built
Stalling or shutdown · 82 reports

Reports describe the vehicle stalling or shutting off while driving

Cluster 1 of 32013 Volkswagen Jetta
Transmission behavior · 72 reports

Reports describe harsh shifting, slipping, or shuddering

Cluster 2 of 32013 Volkswagen Jetta
Loss of propulsion · 32 reports

Reports describe reduced power or hesitation while driving

Cluster 3 of 32013 Volkswagen Jetta

Cluster summaries paraphrase recurring symptoms reported to NHTSA. They are aggregate descriptions, not individual verbatim reports.

Records through 2026-07-19Published 2026-08-02 · Updated 2026-07-19

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NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.

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