Head to head · 2002 Ford Explorer vs 2004 Ford Explorer
2002 Explorer vs 2004 Explorer
These records post indexes of 9.8 and 8.6. They share 5 usable evidence dimensions, but their relative index gap does not clear the 15 percent verdict rule. MotorCensus publishes no winner for this pair.
The verdict · shared-evidence rule · Methodology
Too close to call
No published verdict for this pair: signal difference under 15 percent. These records clear the shared-dimension gate, but their relative signal-index gap stays below the verdict threshold.
Read the verdict ruleA comparison requires at least two shared usable evidence dimensions. For eligible pairs, the verdict applies a 15 percent threshold to the relative gap between the two complaint-signal indexes. It is not a mechanical failure rate or a complete reliability measure. Metrics below a sample gate show no value rather than an estimate.
Component groups · share of each record
Where each file concentrates
Bars use a 0 to 50 percent share scale. Shares are of each record's own classified reports, so the smaller file's percentages sit on fewer reports. A zero bar means the group does not appear in that record's published distribution.
From the records · loudest cluster on each file
What owners report most
Reports describe harsh shifting, slipping, or shuddering
Reports describe harsh shifting, slipping, or shuddering
Cluster summaries paraphrase recurring symptoms reported to NHTSA. They are aggregate descriptions, not individual verbatim reports.
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Browse NHTSA complaint-signal records with visible sample sizes, intervals, and limitations. The current data snapshot is dated 2026-07-19.