Failure file 01 of 03 · NHTSA ODI complaint records

Transmission complaint signals

An editorial file on how this pattern shows up in consumer complaint records, built from 3 linked model-year records with 9,638 reports between them.

File 01Published 2026-08-02Updated 2026-08-02By MotorCensusLinked records 3
3
Model-year records linked to this file
9,638
Complaint reports across the linked records
3
Linked records published with full evidence
9.9
Highest signal index · 2012 Ford Focus

The analysis · MotorCensus data desk

What the records show

How signals are built

This file compares three published model-year records whose leading component is powertrain: the 2014 Ford Focus, 2002 Ford Explorer, and 2012 Ford Focus. Together they contain 9,638 deduplicated matched complaint incidents. Their publishable mileage medians are 47,816, 79,000, and 67,000 miles, based on mileage samples of 1,926, 2,521, and 3,094 reports.

Transmission behavior is the largest narrative cluster in all three records. It contains 998 reports for the 2014 Focus, 987 for the 2002 Explorer, and 973 for the 2012 Focus. These cluster counts describe recurring report themes. They do not establish a shared defect, supplier, or cause.

Source: NHTSA ODI consumer complaint records processed in the MotorCensus snapshot dated 2026-07-19. Complaint counts are submitted reports, not verified failures. Reported-mileage medians and denominator-backed vehicle-year rates are estimates subject to the published sample and VIO suppression rules.

This file is editorial context for the linked records below. The complaint-signal index summarizes complaint records only. It is not a mechanical failure rate and not a complete measure of vehicle reliability.

The docket · 3 linked model-years

Every record in this file

Compare any two

Linked model-year records3 published

2014 Ford Focus2,586 distinct complaint narratives9.6n = 2,589
2002 Ford Explorer3,279 distinct complaint narratives9.8n = 3,293
2012 Ford Focus3,747 distinct complaint narratives9.9n = 3,756

Rows link to the full model-year record when it is published. Records that have not cleared the publication gate stay listed without a link.

Records through 2026-07-19Published 2026-08-02 · Updated 2026-08-02

731 published model-years · free · no login

Trace an aggregate pattern back to a record

Browse NHTSA complaint-signal records with visible sample sizes, intervals, and limitations. The current data snapshot is dated 2026-07-19.

Vehicle lookup731 published model-years
Featured record: 2010 Ford Fusion · n = 5,125